Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: October 17, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or sign up for our services
  • Use our Buildly Labs platform or other services
  • Contact us for support or inquiries
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, contests, or promotions

This information may include your name, email address, phone number, company information, billing information, and any other information you choose to provide.

Usage Information

We automatically collect certain information when you use our services, including:

  • Log data (IP address, browser type, operating system)
  • Device information and identifiers
  • Usage patterns and feature interactions
  • Performance metrics and error reports
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and promotions
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers to help us operate our business and provide services to you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or subpoena.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Incident response procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct inaccurate information
  • Deletion: You can request that we delete your personal information
  • Portability: You can request a copy of your data in a machine-readable format
  • Objection: You can object to certain processing of your information
  • Restriction: You can request that we restrict processing of your information

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings
  • Understand how you use our services
  • Improve our website and services
  • Provide targeted advertising (with your consent)

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

8. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Buildly, Inc.

Email: [email protected]

Website: www.buildly.io

For general inquiries: [email protected]

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, and share, and the right to request deletion of your information. To exercise these rights, please contact us at [email protected].

GDPR Rights (EU Residents)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability. To exercise these rights or file a complaint with your local data protection authority, contact us at [email protected].